Terms & Conditions
1. Music in Unison’s aim is to provide the highest quality classes for all our customers.
We are committed to the safety of all persons who attend our lessons and to deliver the highest standard of service.
Participating in a Music in Unison class is entirely at your own risk without any proven
negligence, breach of duty of care or lack of due diligence by Music in Unison. Your participation, or that of your spouse/partner, your child, or those in whose care you have placed your child at a Music in Unison session, is done so entirely at your and their own risk.
Bookings should be placed by the adult (s) who are intending to attend the class. If the booking is placed on behalf of someone, Music in Unison is not liable. It is the responsibility of the person booking to ensure the intended recipient is able to attend all classes.
Payment is through our online booking system.
Your place will only be confirmed on full payment. If you pay by the online booking system, you will be sent an automated confirmation.
Customers are able to request refund within 14 days of the original purchase. This must be accompanied by the original proof of purchase. We cannot not offer you refunds for sickness and classes missed due to holidays.
5a. Cancellation of classes
Under usual circumstances and in the unlikely event of a class being cancelled, the session will either be taken by another member of our team or you will be offered a catch up session.
5b. Cancellation of classes due to Covid 19
Music in Unison will follow scientific, government and local advice at all times.
Following this guidance there may be cancellations made in accordance, response or relating to COVID 19 restrictions or guidance (such as the impact of test and trace or national or local regulations.)
We will endeavour to provide the most equitable and supportive solution for our clients.
If Music in Unison needs to cancel your booking for any reason relating to Covid 19, we will first attempt to find a way that the remaining sessions can be completed remotely. In some circumstances we may look at rescheduling the activity for a later date.