Terms & Conditions

     

 

1. Music in Unison’s aim is to provide the highest quality classes for all our customers.

We are committed to the safety of all persons who attend our lessons and to deliver the highest standard of service.

Participating in a Music in Unison class is entirely at your own risk without any proven

negligence, breach of duty of care or lack of due diligence by Music in Unison. Your participation, or that of your spouse/partner, your child, or those in whose care you have placed your child at a Music in Unison session, is done so entirely at your and their own risk.

2. Bookings

Bookings should be placed by the adult (s) who are intending to attend the class. If the booking is placed on behalf of someone, Music in Unison is not liable. It is the responsibility of the person booking to ensure the intended recipient is able to attend all classes. 

3. Payment

Payment is through our online booking system.      

Your place will only be confirmed on full payment. If you pay by the online booking system, you will be sent an automated confirmation.

4. Refunds

Customers are able to request refund within 14 days of the original purchase. This must be accompanied by the original proof of purchase. We cannot not offer you refunds for sickness and classes missed due to holidays. 

5a. Cancellation of classes

Under usual circumstances and in the unlikely event of a class being cancelled, the session will either be taken by another member of our team or you will be offered a catch up session. 

5b.  Cancellation of classes due to Covid 19

Music in Unison will follow scientific, government and local advice at all times.

Following this guidance there may be cancellations made in accordance, response or relating to COVID 19 restrictions or guidance (such as the impact of test and trace or national or local regulations.) 

We will endeavour to provide the most equitable and supportive solution for our clients.

If Music in Unison needs to cancel your booking for any reason relating to Covid 19,  we will first attempt to find a way that the remaining sessions can be completed remotely. In some circumstances we may look at rescheduling the activity for a later date. 

6a. Twins discount

Music in Unison offers a 50%  twins discount for one adult participating with both of the children. Twins under 6 months are at no additional charge.

6b. Siblings discount

 

Music in Unison offers a 50%  siblings discount for one adult participating with both children. Siblings under 6 months are at no additional charge.

7. Illness

If you or your child is ill, please refrain from coming to the session.

8. Medical Conditions

We ask for you to disclose any medical conditions or allergies in the sign-up form that we require you to complete before attending our sessions. 

9. Data Protection

Your information will be kept confidential by Music in Unison and will not be passed on to a third party.

10. Additional adults

Spaces are allocated at 1 adult per booking. 

11. Videos, photographs and confidentiality

Videos and pictures may be taken from time to time of you and your child during the class (providing it doesn’t interfere with the activity). We encourage you to take pictures of your little ones enjoying themselves, but please be mindful of others and their privacy wishes.

12. Property and belongings

Any property left in prams or bags is at the owner’s risk and is not the responsibility of Music in Unison.

13.  Health and Safety, Hygiene and Safeguarding

Music in Unison routinely cleans, checks and updates their equipment to ensure you have the highest quality resources for your session. Risk Assessments are completed for each site prior to usage. All Music in Unison staff have been DBS checked. 

14.  Changes to Terms and Conditions

From time to time, Music in Unison may update their terms and conditions. 

Music in Unison December 2020

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© 2020  Music in Unison.